Lost baggage from the Christmas trip update

Good news,

Canjet paid us for the 2 missing suitcases for more then 50 hours. Sunquest issued us a travel certificate for our next trip and refunded us our premier packages.

So fare we are very please with the way they handle our issues. We will do business with them again. One thing we have understood out of this exercises is that until you contact them and complain you can't take for granted that they know about the problems.

Please don't be afraid to contact them and let them know your in satisfaction. Customers feed back is the best way for them to know what goes on at our destinations.

I have also send an email to the Sol Melia management because their has been a lot of changes at the hotel and the text on their web page as well as what they provied the wholesalers for their magazine. They don't have 2 à la carte restaurants any more but the food quality has improved a lot.

We are still waiting on the insurance company to pay for the cloths, medication and utilities items we had to buy until our bags got to us.

Will keep you posted on these has the information comes in.